Privacy Policy  
Effective date: May 1 ,  2020  
MEDICALL (“us”, “we”, or “our”) operates the website  
the “Service”).  
This page informs you of our policies regarding the collection,  use, and disclosure  
of personal data when you use our Service and the choices you have associated  
with that data.  
We use your data to provide and improve the Service. By using the Service, you  
agree to the collection and use of information in accordance with this policy.  
Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy  
have the same meanings as in our Terms and Conditions.  
If you have an unresolved privacy or data use concern that we have no t  
addressed satisfactorily, please contact us at  
Cookies are small pieces of data stored on a User’s device.  
Data Controller  
Data Controller means a person who (either alone or jointly or in common with  
other persons) determines the purposes for which, and the manner in which any  
personal data are, or are to be, processed.  
For the purpose of this Privacy Policy, we are a Data Controller of your data.  
Data Processor (or Service Providers)  
Data Processor (or Service Provider) means any person (other than an employee  
of the Data Controller) who processes the data on behalf of the Data Controller.  
We may use the services of various Service Providers in order to process your  
data more effectively.  
Data Subject  
Data Subject is any living individual who is the subject of Personal Data.  
Identifiers such as a real name, alias, postal address, unique personal identifier,  
online identifier Internet Protocol address, email address, account name, social  
security number, driver’s license number, passport number, or other similar  
Internet Activity  
Internet or other electronic network activity information, including, but not  
limited to, browsing history, search history, and information regarding a  
consumer’s interaction with an Internet Web site, application, or advertisement.  
Personal Information (or Personal Data)  
Any information that identifies, relates to, describes, or is capable of being  
associated with, a particular individual or data subject, including, but not limited  
to, his or her name, signature, social security number, physical characteristics or  
description, address, telephone number, passport number, driver’s license or  
state identification card number, insurance policy number, education,  
employment, employment history, bank account number, credit card number,  
debit card number, or any other financial information, medical information, or  
health insurance information.  
Protected Classifications  
Characteristics of protected classifications under Qatari law, such as age, race,  
color, ancestry, national origin, citizenship, religion or creed, marital status,  
medical condition, physical or mental disability, sex (including gender, gender  
identity, gender expression, pregnancy or childbirth and related medical  
conditions), sexual orientation, veteran or military status, genetic information  
including familial genetic information).  
Sensitive Personal Data  
Sensitive Personal Data means information consisting of racial or ethnic origin,  
political opinions, religious or philosophical beliefs, or trade union membership,  
genetic data, biometric data, data concerning health (“Health Data”), or data  
concerning a natural person’s sex life or sexual orientation.  
Usage Data  
Usage Data means data collected automatically either generated by the use of  
the Service or from the Service infrastructure itself (for example, the duration of a  
page visit).  
The User is the individual using our Service. The User corresponds to the Data  
Subject, who is the subject of Personal Data.  
Information Collection and Use  
Based on your consent, we collect several different types of information for  
various purposes to provide and improve our Service to you. In particular, we  
have collected Identifiers, Personal Information, Protected Classifications, and  
Internet Activity, within the last twelve months.  
You may opt to withdraw your consent for future processing of your personal  
information at any time, without affecting the lawfulness of processing before its  
Types of Data Collected  
Personal Data  
While using our Service, we may ask you to provide us with certain personally  
identifiable information that can be used to contact or identify you (“Personal  
Data”). Personally identifiable information may include, but is not limited to:  
Email address  
First name and last name  
Address, ZIP/Postal code, City, Country  
Cookies and Usage Data  
We may use your Personal Data to contact you with newsletters, marketing or  
promotional materials and other information only if you have opted-in. You may  
opt-out of receiving any, or all, of these communications from us by following the  
unsubscribe link or instructions provided in any email we send.  
In order to use some areas of this web site, you must first complete the  
registration form. During registration you are required to provide information  
such as your name, age, email address, preferred username, password and  
preferred subscriptions. You should be aware that your chosen username will be  
publicly visible on the web site.  
To store a medication list, you will need to create a account. You  
control who can access or edit your medication list. Your account will not be  
accessible to anyone except for authorized web site support staff.  
If you choose to create a public profile and add Personal Data about yourself (or  
any other person), this information will be publicly accessible. If you wish to  
request removal of your information from our directory, you can contact us via  
our contact details at the bottom of this page.  
If you choose to participate in any community oriented parts of our web site,  
such as a forum, blog, chat room, Q&A, reviews or comments, you should be  
aware that any Personal Data you choose to submit is public and can be read,  
collected, used by others and may appear in search engines. To request removal  
of your personal information from our blog or community forum, contact us via  
our contact details at the bottom of this page. In some cases, we may not be able  
to remove your personal information, in which case we will let you know if we are  
unable to do so and why.  
Sensitive Personal Data  
To the extent that information we collect is health data or other sensitive  
personal data, we ask for your explicit consent to process the data.  
Usage Data  
We may also collect information that your browser sends whenever you visit our  
Service or when you access the Service by or through a mobile device (“Usage  
This Usage Data may include information such as your computer’s Internet  
Protocol address (e.g. IP address), browser type, browser version, the pages of  
our Service that you visit, the time and date of your visit, the time spent on those  
pages, search terms, page content, unique device identifiers and other diagnostic  
When you access the Service by or through a mobile device, this Usage Data may  
include information such as the type of mobile device you use, your mobile  
device unique ID, the IP address of your mobile device, your mobile operating  
system, the type of mobile Internet browser you use, unique device identifiers  
and other diagnostic data.  
Tracking & Cookies Data  
MEDICALL uses cookies or similar technologies to analyze trends, administer the  
website, track users’ movements around the website, and to gather demographic  
information about our user base as a whole. You can control the use of cookies at  
the individual browser level, but if you choose to disable cookies, it may limit  
your use of certain features or functions on our website or service.  
Cookies are files with small amount of data which may include an anonymous  
unique identifier. Cookies are sent to your browser from a website and stored on  
your device. Tracking technologies also used are beacons, tags, and scripts to  
collect and track information and to improve and analyze our Service.  
You can instruct your browser to refuse all cookies or to indicate when a cookie is  
being sent. However, if you do not accept cookies, you may not be able to use  
some portions of our Service.  
Examples of Cookies we use:  
Session Cookies. We use Session Cookies to operate our Service.  
Preference Cookies. We use Preference Cookies to remember your  
preferences and various settings.  
Security Cookies. We use Security Cookies for security purposes.  
Advertising Cookies. Advertising Cookies are used to serve you with  
advertisements that may be relevant to you and your interests.  
Use of Data  
MEDICALL uses the collected data for various purposes:  
To provide and maintain our Service  
To notify you about changes to our Service  
To allow you to participate in interactive features of our Service when you  
choose to do so  
To provide customer support  
To analyze information so that we can improve our Service  
To monitor the usage of our Service  
To detect, prevent and address technical issues  
To provide you with news, special offers and general information about  
other goods, services and events which we offer that are similar to those  
that you have already purchased or enquired about unless you have opted  
not to receive such information  
Third Party Data Sharing  
We do not share Personal Data, Sensitive Personal Data, Usage Data or Tracking  
Cookies Data with any third party partner except for the purpose of  
contextualizing and personalizing advertisements, collecting and reporting  
aggregate drug usage statistics, analyzing website traffic and user behavior, or  
when required by law enforcement investigation (such as to comply with a  
judicial proceeding, court order or subpoena).  
Retention of Data  
MEDICALL will retain your Personal Data only for as long as is necessary for the  
purposes set out in this Privacy Policy. We will retain and use your Personal Data  
to the extent necessary to  comply with our legal obligations (for example, if we  
are required to retain your data to comply with applicable laws), resolve disputes,  
and enforce our legal agreements and policies.  
MEDICALL will also retain Usage Data for internal analysis purposes. Usage Data  
is generally retained for a shorter period of time, except when this data is used to  
strengthen the security or to improve the functionality of our Service, or we are  
legally obligated to retain this data for longer time periods.  
Transfer of Data  
Your information, including Personal Data, may be transferred to and  
maintained on computers located outside of your state, province, country or  
other governmental jurisdiction where the data protection laws may differ than  
those from your jurisdiction.  
If you are located outside Qatar and choose to provide information to us, please  
note that we transfer the data, including Personal Data, to Qatar and process it  
there. Your consent to this Privacy Policy followed by your submission of such  
information represents your agreement to that transfer.  
MEDICALL will take all steps reasonably necessary to ensure that your data is  
treated securely and in accordance with this Privacy Policy and no transfer of your  
Personal Data will take place to an organization or a country unless there are  
adequate controls in place including the security of your data and other personal  
Disclosure of Data  
Disclosure for Law Enforcement  
Under certain circumstances, MEDICALL may be required to disclose your  
Personal Data if required to do so by law or in response to valid requests by  
public authorities (e.g. a court or a government agency), including to meet  
national security or law enforcement requirements.  
Legal Requirements  
MEDICALL may disclose your Personal Data in the good faith belief that such  
action is necessary to:  
To comply with a legal obligation  
To protect and defend the rights or property of MEDICALL  
To prevent or investigate possible wrongdoing in connection with the  
To protect the personal safety of users of the Service or the public  
To protect against legal liability  
Security of Data  
The security of your data is important to us. We follow generally accepted  
standards to protect the personal information submitted to us, both during  
transmission and once it is received but remember that no method of  
transmission over the Internet, or method of electronic storage is 100% secure.  
While we strive to use commercially acceptable means to protect your Personal  
Data, we cannot guarantee its absolute security.  
“Do Not Track” Signals  
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can  
set in your web browser to inform websites that you do not want to be tracked.  
You can enable or disable Do Not Track by visiting the Preferences or Settings  
page of your web browser.  
Your Rights  
MEDICALL aims to take reasonable steps to allow you to correct, amend, delete,  
or limit the use of your Personal Data.  
Whenever made possible, you can update your Personal Data directly within your  
account settings section. If you are unable to change your Personal Data, please  
contact us via our contact details at the bottom of this page to make the required  
If you wish to be informed what Personal Data we hold about you, or if you want  
it to be removed from our systems, please contact us via our contact details at  
the bottom of this page.  
In certain circumstances, you have the right:  
To access and receive a copy of the Personal Data we hold about you  
To rectify any Personal Data held about you that is inaccurate  
To request the deletion of Personal Data held about you  
You have the right to data portability for the information you provide to  
MEDICALL. You can request to obtain a copy of your Personal Data in a  
commonly used electronic format so that you can manage and move it.  
You have the right to opt out of the sale of your personal information.  
You have the right to not be discriminated upon exercising the rights listed on  
this document.  
Please note that we may ask you to verify your identity before responding to  
such requests.  
Service Providers  
We may employ third party companies and individuals to facilitate our Service  
“Service Providers”), to provide the Service on our behalf, to perform Service-  
related services or to assist us in analyzing how our Service is used.  
These third parties have access to your Personal Data only to perform these tasks  
on our behalf and are obligated not to disclose or use it for any other purpose.  
We may use third-party Service Providers to monitor and analyze the use of our  
Google Analytics  
Google Analytics is a web analytics service offered by Google that tracks  
and reports website traffic. Google uses the data collected to track and  
monitor the use of our Service. This data is shared with other Google  
services. Google may use the collected data to contextualize and  
personalize the ads of its own advertising network.  
For more information on the privacy practices of Google, please visit the  
Third Party Advertising  
We may use third-party Service Providers to show advertisements to you to help  
support and maintain our Service.  
Interest Based Advertising  
Third Party Advertising Networks may use cookies to serve ads on our  
Third Party Advertising Networks may utilize page content or search  
phrases to improve the relevancy of interest-based advertising.  
You may opt out of the use of interest-based advertising by visiting the  
Links to Other Sites  
Our Service may contain links to other sites that are not operated by us. If you  
click on a third party link, you will be directed to that third party’s site. We  
strongly advise you to review the Privacy Policy of every site you visit.  
We have no control over and assume no responsibility for the content, privacy  
policies or practices of any third party sites or services.  
Children’s Privacy  
Our Service does not address anyone under the age of 18 (“Children”).  
We do not knowingly collect personally identifiable information from anyone  
under the age of 18. If you are a parent or guardian and you are aware that your  
children has provided us with Personal Data, please contact us. If we become  
aware that we have collected Personal Data from children without verification of  
parental consent, we take steps to remove that information from our servers.  
Changes to This Privacy Policy  
We may update our Privacy Policy from time to time. We will notify you of any  
changes by posting the new Privacy Policy on this page.  
We will let you know via email and/or a prominent notice on our Service, prior to  
the change becoming effective and update the “effective date” at the top of this  
Privacy Policy.  
You are advised to review this Privacy Policy periodically for any changes.  
Changes to this Privacy Policy are effective when they are posted on this page.  
Contact Us  
If you have any questions about this Privacy Policy, please conta ct us by visiting  
this page on our website: or at the address  
Al Nasser Tower B, Digital Incubation Center DIC-MOTC  
PO Box 23264, West Bay, Doha, Qatar.